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My Policy:

Cancellation Policy

 Cancellations accepted up to 48 hours before the scheduled service any cancellations within 48  hours will be charged 50% of the scheduled cost. If you "No Call, No Show" you will no longer be able to book with me.  

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As a courtesy, appointment confirmation messages are sent 48 hours in advance of appointments by email to the contact information given at time of booking. Failing to respond to these messages or not confirming your appointment does not count as cancelling your appointment. To avoid a cancellation fee of 50%, you must cancel you appointment more that 48 hours from your scheduled appointment time​.

 Refund Policy

Due to the time and materials that go into your custom services,I do not offer refunds. However, I are more than happy to make adjustments to technical errors. Examples of errors are: Bleed marks, Toner spots, Uneven cut. If you feel that there was a technical error with your service, please reach out to me within 72 hours of your appointment and I will happily get you in to make the needed adjustments. Any adjustment requests after 72 hours will not be accommodated. Any adjustment would need to be scheduled no later than 7 days after notifying me.

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